News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
ILLiad service is now restored. Patrons are now able to log in to ILLiad to access their accounts and make new interlibrary loan requests.
Please note: if anyone attempts to log in and still gets an error message, please have them try again after clearing the browser’s cache with CTRL+F5.
Any questions? We are available at x1675 or [email protected]. Thanks!
We will be running an ILLiad system update on Wednesday, 6/12/13, beginning at 8:30AM. While the update and following system checks are running, patrons will not be able to log on to their ILLiad accounts or make new interlibrary loan requests.
We will restore the service as soon as possible; in the meantime, patrons who need immediate assistance should be directed to contact us at [email protected] or at 646-312-1674.
Thank you!
From LexisNexis:
LexisNexis Academic is experiencing technical issues with some of our major newspapers such as The New York Times and The Washington Post. This is a temporary glitch and we apologize for the inconvenience. These issues will be resolved as soon as possible and these publications will again appear in Academic early tomorrow morning.
From the Office of Library Services:
The CUNY catalog will be unavailable Sunday, May 26th after 6 PM until Monday, May 27th 4 AM . Patrons and staff will not be able to search for, renew, or request items during this time.
Gale has fixed their problem and the databases are available again. Please let me know if you still experience any issues.
It is an issue with Gale, not Baruch. I will keep you updated.
Bankscope is investigating why we are not able to connect remotely.
I just got an email from ProQuest alerting customers that all ProQuest databases will be down for six hours, beginning at 10 pm this Saturday night:
On Saturday, March 9, 2013 ProQuest will install new enhancements, features, and databases, to improve the research experience. Highlights from this release include:
- Publication search & discover enhancements
- Thesaurus search & discover enhancements
- Athens authentication software upgrade to the Shibboleth® based OpenAthens Federation
A six (6) hour maintenance window is needed to install these enhancements. The window will take place from Saturday, March 9, 2012, at 22:00 ET to Sunday, March 10, 2013 at 4:00 ET.
The databases affected are:
Starting Christmas Eve December 24, 2012, at 6 AM until Tuesday, December 25, 2012, at 12 PM (noon) the online catalog will not be available for anyone to search for, renew, or request items.
This is due to scheduled maintenance for the Aleph Library Catalog during the coming holiday break. (The maintenance may be completed in less time than expected.)
A notice will appear in advance on the Web OPAC informing people of the above plans.
Our subscription to Euromonitor has been restored. Please let me know if you still experience any problems.