Reference at Newman Library

Tag: Technical Problems

Problems with Westlaw Campus and Serials Solutions

If you go to our Serials Solutions A-Z journal tool and find a link for a journal into Westlaw Campus, you’ll find that the link doesn’t work. You get to a Westlaw page that says:

The value of your SP parameter, SPPARM, has not been registered.

If you know your Westlaw password, click here to sign on to westlaw.com

I’ve contacted Mike Waldman about the problem, who is looking into and has in the meanwhile put this message next to links to Westlaw in search results in Serials Solutions:

Link not working at this time. Please connect directly to database via Databases page

So if you’ve found in Serials Solutions that the journal needed is in Westlaw, you’ll want to launch Westlaw directly via the databases page and then use the “publications list” feature in the Westlaw interface to drill down to the journal.

UPDATE: Problem fixed.

Network Outage on Monday, Jan. 17

To add to the information from Chistian Keck of BCTC that just came out via email on the faculty-staff mailing list, I’d like to note that the campuswide network outage this coming Monday (Jan. 17) means that the library website will not be available. Although LibGuides and the library catalog will be available (they are not hosted on servers here at Baruch), links to authenticated resources (ebooks, databases, ejournals, etc.) will not work, as the EZ Proxy server we use is located here on campus and will be part of the shutdown.

Emerald to experience downtime

Per Emerald:

In preparation for forthcoming changes to the Emerald website, we will be undertaking essential site maintenance over the next few days, from 19 June, which will result in a period of down time. A message will be displayed on the website during this period. We apologize for any inconvenience this might cause. We will make every effort to keep down time to a minimum and will seek to reinstate the website at the earliest opportunity.

Factiva Settings

Please note that the settings in Factiva can be changed by any user after connecting. If the default page in Factiva is set to “News Pages” instead of “Search Builder,” you can change the default back to “Search Builder” by following these steps:

  1. On the top of the Factiva page in the gray bar, click on “Tools” and select “Preferences.”
  2. In the Preferences page, click on “General” (This will give you a list of general settings.)
  3. In the General Settings page, under the section called “Default Views,” the option for “Set your initial page to display on login:” should be set to “Search Builder”
  4. Click on the Save button on the bottom of the page