Assignment #2

ChatGPT

A study in 2023 showed that an average person spends three hours and fifteen minutes on their phone per day (Howarth). Lost on the road? Use Google Maps. Don’t have any cash? Use ApplePay. Need ideas for dinner? Search online for recipes. In late November, we were introduced to ChatGPT, something that has been viral for a while now. An AI that can write an essay after giving it prompts. Schools and administrations now have another thing to look out for. Is ChatGPT a harmful tool? Yes, it is, an AI that writes your essay without putting your own thoughts and your own style. In spite of that, ChatGPT is also a good learning tool for students to use. We will analyze how authors use pathos, logos, and ethos to determine their stances.

We will first take a look at the article written by Jake Mallow, eLearning Industry staff, called “How AI Chatbots Are Revolutionizing Education.” The article discusses how chatbots can enhance the eLearning experience by providing personalized support and guidance to students. According to the article, chatbots can help students navigate course materials and assignments, answer questions, and provide feedback. Headlines in the articles like “24/7 access to support and guidance”, “ access to a wide range of resources”, and many more are stated clearly and explained thoroughly.

The article takes a more logical approach, with a clear structure and a focus on the benefits of using the chatbot to further their points in the argument. The author begins by defining what chatbots and AI are and how they work. The author then goes on to provide examples of how chatbots and AI are being used in eLearning, such as providing instant feedback and personalized support. The author also includes quotes from experts in the field of eLearning to support their argument. The article uses a mix of logos and ethos to persuade readers of the benefits of chatbots and AI in eLearning. The author provides evidence-based arguments, such as the ability of chatbots to provide personalized support and guidance to students. “This means that you can get targeted advice on how to improve your performance in specific subjects or areas.”(Mallow). Students will be able to broaden their writing style as they learn from how ChatGPT write and organize its essay. By using both logos and ethos, the author makes a strong case for the benefits of chatbots and AI in eLearning. Just like ChatGPT, other chatbots discussed whether it was doing any harm to our educational system.

Students from The International Journal of Artificial Intelligence in Education wrote: “Exploring the Potential of Chatbots in Higher Education: A Preliminary Study”. This organization is a peer-reviewed journal that publishes research on the use of AI in education. In this research paper, the authors explore the potential of chatbots in higher education. They used a chatbot called Differ just like ChatGPT. “Differ is a mobile messaging application for students and educators in HE to facilitate conversations, replacing Facebook and WhatsApp groups into one integrated environment” (S. STudente, et al).

The research paper takes a more formal and structured approach. The authors begin by providing a detailed literature review of previous studies on using chatbots in education. The authors then go on to present their research methodology and findings. The paper concludes with a discussion of their findings for higher education. In the report, there were multiple sections that describe the experiment on how the students used Differ. The research paper uses a mix of logos and ethos to persuade readers of the potential of chatbots in higher education. The authors provide a comprehensive literature review and controlled data to support their arguments. The authors also appeal to readers’ trust in academic research by presenting their findings in a thorough and structured manner. At the end of the report, they also collected the participants’ thoughts. “The app could serve as a networking app, to connect with peers that students may work with in future” (S. STudente, et al). As we advance our technology for our sake, a chatbot is a good way to start networking with people worldwide. By using both logos and ethos, the authors make a convincing case for the potential of chatbots in higher education. 

In conclusion, both source documents make a compelling case for the benefits of ChatGPT and other chatbots in education. Chatbots have the potential to provide personalized support, instant feedback, and engaging learning experiences to students. The authors of both documents use a mix of narrative conventions and rhetorical appeals to persuade readers of the benefits of ChatGPT. While eLearning Industry takes a more logical approach and uses a mix of logos and ethos, the International Journal of Artificial Intelligence in Education presents a more formal and structured argument using a mix of logos and ethos. Overall, both documents demonstrate the argument in favor of chatbots in education and highlight the potential of ChatGPT as beneficial.

Works Cited

“Exploring the Potential of Chatbots in Higher Education: A Preliminary Study.” Open Science Index, https://publications.waset.org/10011432/exploring-the-potential-of-chatbots-in-higher-education-a-preliminary-study. Accessed 18 April 2023.

Mallow, Jake. “ChatGPT For Students: AI Chatbots Are Revolutionizing Education.” eLearning Industry, 1 March 2023, https://elearningindustry.com/chatgpt-for-students-how-ai-chatbots-are-revolutionizing-education. Accessed 18 April 2023.

Howarth, Josh. “Time Spent Using Smartphones (2023 Statistics).” Exploding Topics, 9 January 2023, https://explodingtopics.com/blog/smartphone-usage-stats. Accessed 21 April 2023.Lampard, Chris. “ChatGPT in education: A comprehensive guide.” TrustedBay, 15 February 2023, https://trustedbay.com/chatgpt-in-education/. Accessed 21 April 2023.