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Part-Time Phone Interviewer Job Description
GENERAL DESCRIPTION
Phone interviewers administer interviews via telephone to the public regarding various research topics. They record responses using our Computer Assisted Telephone Interviewing (CATI) Program, following specific, project-driven protocols and procedures.
DUTIES
Responsibilities include but are not limited to:
• Gain cooperation of the Respondent
• Administer interviews following scripts and using approved interviewing techniques and project-specific protocols
• Accurately & completely record interview responses on CATI system
• Test questionnaires in development
• Provide feedback to supervisor
• Identify study problems
• Attend project trainings as scheduled
• Attend internal trainings as needed
QUALIFICATIONS
The ideal candidate will:
• Speak, read and write clearly in English
• Understand and retain interviewing and study material and follow protocols
• Document information as given by the respondent
• Remain neutral while being friendly
• Be receptive to constructive feedback on an ongoing basis
REQUIREMENTS
Fluency in reading, writing, and speaking English is required. Fluency in Spanish, Chinese or Russian is a plus. Previous research interviewing experience is preferred. Hired individuals will be trained and are required to complete the Collaborative Institutional Training Initiative (CITI) certification.
HOURS/SALARY
Max 18 hours per week. $11 per hour. This is a part-time, seasonal position. There will be periods without work. This is an ideal position for college students and others looking for opportunities to supplement their income.
APPLY
To apply for this position, complete the following application: http://tinyurl.com/bcsr2013
