Reference at Newman Library

New Library Website Page Offers Help for Logging In

There is a new page in the Help section of the library website, “Logging in to Library Resources and Services.” There is also a link to this new page on the main Help page.

In the fall, I hope to run usability tests that capture the student experience of logging in and then use the findings from that research to guide further development of this page (including where and how we offer links to it from other our site and systems). Thank you to the folks who provided feedback on the many drafts of this page.

OneSearch Tip: Searching Local Notes Field

With the help of CUNY OLS, we now have indexed the local notes field in our Alma records. This means that you can now do things like find:

If you go to the advanced search screen and then the field search option menu, “Local notes” is now one of the options you can use.

 

OneSearch Tip: Using Citation Trails

In many (but not all) records for journal articles in OneSearch, you’ll find one or more red arrow icons that let you  run a new search to find either records for the sources cited in that article or records for sources that have cited the article you’ve found. This ability to navigate in either direction along the chain of citations is similar to what you can do in Web of Science or in Google Scholar. While this feature will aid in the discovery of related items, if you’re looking for an authoritative and more comprehensive source of citation data, Web of Science is the place to go.

In the brief record display that you see in search results pages, some records will feature none of the icons, some will fill feature one of the icons, and others will have both. Here is a screenshot showing two records in the search results where one record has one icon and the other has both:

Citation trail icons in brief records

If you mouse over the icons, you’ll see tool tips that explain what each icon does:

  • Icon with two arrows pointing up = “find sources citing this”
  • Icon with one arrow pointing down = “find sources cited in this”

If you click through to the full record for journal article record, at the bottom of the page, you’ll see the icons repeated along with explanation of what each one does:

Citation trail icons in full record

This page of documentation in the Ex Libris Knowledge Base explains where the citation data comes from and which citations are actually visible when you run searches using the citation trail icons:

Primo currently matches the metadata provided by CrossRef with the records in PC (Primo Central) to build the citation trails. Only records that belong to the collections that your institution has activated in PC will appear in the lists.

 

Linking from OneSearch or WorldCat to Interlibrary Loan Page

Our ILL staff and BCTC are working on the ILLiad server to fix a problem you may have encountered when using the ILL links in a record for OneSearch or WorldCat. When you click a “Request via ILL” link in a OneSearch record (see screenshot below), the ILL page doesn’t load properly (it’s all text with no formatting or design elements).

Link to ILL in OneSearch record

As a workaround, go to the main page for interlibrary loan in a separate browser tab or window using this URL or by using the navigation options in the website header (links to ILL are found under the “Students” and “Faculty” menus). Once logged in, users can fill in the request form for the item they need. Here is the URL for the ILL page:

https://ill.baruch.cuny.edu/

 

Workarounds for Login Problems to S&P NetAdvantage

As noted in last year’s post here about S&P NetAdvantage login problems, the most common issue is caused by oversized cookies in the user’s browser that get in the way of the login process in EZproxy.  While a user might be able to log into some databases , S&P NetAdvantage will be a problem. After making sure that the user is starting from our link to S&P NetAdvantage on the A-Z databases page, there are three different workarounds that usually lead to a successful login:

  1. Ask the user to clear their browser cache (instructions can be found easily on the web by searching for the name of the browser and the terms “clear” and “cache.”)
  2. Ask the user to open up a new browser window or tab in “incognito” or “private” mode and then try to login from there.
  3. Ask the user to try a different browser (e.g., if it’s not working in Chrome, try Firefox or Safari).

Economy.com Is Now Economic View

Moody’s Analytics has decided to rebrand “Economy.com” as “Economic View.” The database asset on our A-Z list has been temporarily renamed “Economic View (formerly Economy.com).” After six months, the asset will just say “Economic View.” This is the third name change for this database since we started subscribing to it, as it was “Dismal Scientist” until 2016.

Please note that our subscription only includes access to the “U.S. / Canada” content. When you first go to the site, you’ll want to click “Global” and then “U.S. / Canada” from the menu to get to the content we have a license for.

Location of Global menu option on page