News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
The software that runs our remote authentication system, EZproxy, was successfully updated this morning (thank you, BCTC!) Remote access to databases should be operating normally now.
If you encounter any issues with connecting to something, please contact me or Mike Waldman as soon as possible.
From 6 am – 9 am on Tuesday, January 12, all the databases and resources that use EZproxy for authentication will be unavailable while we upgrade the EZproxy software. This affects any resource where the URL begins:
https://remote.baruch.cuny.edu
Searches may still be run in OneSearch as well as in other databases that don’t use EZproxy for authentication (e.g., O’Reilly, WRDS, etc.)
As soon as the work is complete (including testing), an updated blog post will be published here.
10:10 AM update: Remote access has been restored.
If you try to connect to a library database directly or via a link in OneSearch, you’ll see an error page that looks like one of these:
As soon as remote access is restored, I’ll update this blog post.
JSTOR just added something very useful: a stable URL that has our proxy server prefix added to it. Previously, the stable URL that you were provided with in article records looked like this one:
https://www.jstor.org/stable/45164010
That URL is unhelpful to anyone who is off campus, although there is a roundabout way to get it to work.
Now, below the stable URL option is a “Remote Access URL” that you can use that will always work off and on campus, like this one:
http://remote.baruch.cuny.edu/login?url=https://www.jstor.org/stable/45164010
In the Library Services wiki page about sharing database links, there is now info about JSTOR’s new proxied links.
After some back and forth with JAMA’s technical support, we were able to restore off campus access.
Off campus users are presently unable to access articles from the Journal of the American Medical Association (JAMA). I’m working with JAMA tech support to see if we can find a solution. On campus access is working.
UPDATE (16 January 2020) Off campus access has been restored.
The scheduled maintenance work on our EZproxy server, which handles authentication for off campus access to library resources, has been completed this morning. Our EZproxy software has now been upgraded to the latest version.
If you encounter any problems with remote access, please let me or Mike Waldman know.
The EZproxy server will be offline next week for scheduled maintenance as follows:
Monday, June 3: 7:30 am – 8:30 am
Tuesday, June 4: 9:00 am – 10:00 am
During this time, there will be no remote access to library resources.
Some recent changes made by the vendor (American Psychiatric Association) on their end seem to be preventing us (and most other libraries using EZproxy) from connecting to the DSM-5 Library from off campus. On campus access remains unaffected.
I’ll update here as soon as the vendor and OCLC (the vendor for EZproxy) sort this out.
A change was made by BCTC to the EZproxy server that restored off campus access to Factiva.