LibGuides Is Back Up

25 09 2017

The outage in LibGuides from earlier this afternoon has been fixed by the vendor (Springshare).

LibGuides Is Down

25 09 2017

Springshare has confirmed on their Twitter account that there is a system-wide problem. We are unable to access:

The Twitter account for Springshare is posting updates (as per usual) for this outage.

LibGuides Are Back Online

6 09 2017

The outage for LibGuides reported yesterday late in the afternoon ended early in the evening. All LibGuides (including our A-Z databases page and e-reserves system) are available again.

For future reference, the link to the backup spreadsheet of databases (and their URLs) can be found in the “Databases Overview” page in the Library Services wiki.

LibGuides Down (including A-Z databases page and e-reseves) UPDATED 6 Sept 2017

5 09 2017

The vendor for LibGuides, Springshare, is aware of the outage affecting US libraries. All our guides are inaccessible, including the e-reserves system and the A-Z databases page.

As an alternative for database access, please use this list from Feb. 2017 of databases and links:

For status updates on the LibGuides outage, see the vendor’s Twitter account @springshare.

UPDATE 6 September 2017: All LibGuides came back online later in the evening of September 5.

LibGuides Is Working Again

28 02 2017

LibGuides is mostly back online for us, which means we should be able to get to:

  • Research guides
  • A-Z list of databases
  • E-reserves


Log In to LibGuides Using Your Baruch Username

5 01 2017

Thanks to the help of John Bravo from BCTC, we’re now able to use our Baruch usernames and passwords to log in to LibGuides. When you bring up the login screen, by default you are asked for your LibGuides login, but there is now a link on the right that takes you to a page where you can use your Baruch username instead:

Screenshot of new login option using Baruch username

The login link can still be found on the bottom of every LibGuides page. Here’s a direct link to the page if you want to bookmark it or give it a try now:

If we hire a new staff or faculty member in the library who needs LibGuides access, I’ll still need to set up a LibGuides account for that person, but from that point on that person can also use their Baruch username to login.

What To Do When the Library Website Is Down

22 11 2016

Last week, there were a few hours here and there when the library website was down. When that happens, it’s worth knowing that all the content on the LibGuides system is still available, as those pages are hosted externally from the Springshare service. LibGuides content includes:

If you can’t recall the URL for our set of LibGuides pages, just do a web search for “baruch libguides” and you’ll find them.

LibGuides and E-Reserves Down [UPDATED]

1 09 2016

UPDATE (1 Sept. 2016, 11:23 am) The problems mentioned below have been fixed. All pages are available again.

Springshare is having system-wide problems this morning. All LibGuides pages (which includes our databases page) and the e-reserves system are not available.

On Springhare’s Twitter account, it sounds like they’ll get it fixed soon.

Alternative Access to Databases Pages on January 12

9 01 2015

Beginning at 11:30 am on Monday, January 12, all of our LibGuides will become unavailable for up to 24 hours as we switch to the new LibGuides platform. This means that the pages we provide with links to databases will also be unavailable. As an alternative, please use this Google Doc which provides an A-Z list of database links.

To notify our users, we’ll be doing the following:

  • sending out a tweet on the @baruchlibrary Twitter account
  • changing some of the links on the library website that point to the databases pages so that they go to the alternative listing of databases

It is likely that the new LibGuides will be ready in less than 24 hours. As soon as it is up, I’ll send out an email and write a new post here on the reference blog.


Please Remove All Links to Bearcat Search in LibGuides

4 11 2014

Now that our subscription to Bearcat Search (Summon) is ending and has been replaced on the library site with OneSearch (Primo), we need to remove all links and search boxes for Bearcat Search on our LibGuides.

Please click this link that will run a search for “bearcat” across our LibGuides system and show you what pages have that phrase (and maybe links) on them. If you see any of your guides listed in the results, please update them ASAP.

There is now a canonical version of the link for OneSearch that you can map to on your guides (instructions for mapping to a canonical database link). There’s also a box with a OneSearch search widget that you can add to your guides, too; you can preview that widget on this page of “box templates.”