News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
Here is the message from Valueline:
On June 28, 2014 Value Line will be performing system maintenance on our website. This maintenance begins at 10:00AM ET and may last as long as 18 hours.
We thank you for your patience while we work to continually upgrade your online experience.
If you have trouble logging in after June 29, please call the Institutional Hotline at 800.531.1425. Assistance is available Monday through Friday, 8:00AM – 5:00PM ET.
I went to federal tax resources on Thomson Reuters Checkpoint (the default screen when one logs on through the Newman Library database) this afternoon and learned we have lost access to most of the primary and secondary resources to which we have subscribed. I have reported this to collection management and it is being looked into.
The Warren Gorham Lamont tax treatises are usually available on this resource.
If you have a federal tax question from a student or faculty member, CCH Intelliconnect is our other database for federal and state tax information. It has the primary sources that are also on Thomson Reuters Checkpoint, as well as secondary resources, including those published by CCH and Wolters Kluwer, that help explain the primary sources; cases, etc. So, please suggest CCH Intelliconnect as an alternative.
Please watch for updates from collection management about the Thomson Reuters Checkpoint resource in the next few days.
The problem that we were seeing this past week (previously reported here) with scary warning messages presented to off campus users trying to connect to Factiva has been fixed. Thanks to the folks on the EZproxy mailing list who came up with a fix that I was able to apply to the config file in our EZproxy server.
Update: 9 May 2014 This problem is now fixed.
A number of libraries that use EZproxy (like us) for remote login authentication are finding that when you go to Factiva, you get a somewhat scary looking warning message from your browser. Here’s the exact behavior:
Chrome
Firefox
It is perfectly OK for users to ignore this warning and click the relevant button(s) that let them move on. In Chrome, you click “Proceed Anyway.” In Firefox, you click “I Understand the Risks.” I have contacted tech support at ProQuest (which provides us access to Factiva) for assistance with this and am also looking into possible solutions on the EZproxy mailing list, where this problem has in the last week been raised by a number of other libraries.
Please let me know if you still experience any issues.
CUNY is aware of this and working to solve the issue.
For the past few days, we’ve been getting a login screen from Westlaw Campus Research on and off campus that we shouldn’t be seeing:
We’ve contacted the vendor to have them look into this problem. When access is restored, there’ll be a new post here on the blog.
If you run a search in LexisNexis Academic and try to sort the results from newest to oldest, you’ll see that the results aren’t in the order that you requested (or any order). Sorting from oldest to newest seems to work, as does relevance sorting (as far as I can tell). According to a post today on ERIL-L mailing list, LexisNexis is aware of this problem and a fix for it may not come until May (ugh).
Ryan alerted me to a problem that I just reported to EBSCO. If you are in Business Source Complete and click on the “Cited References” link on the left side of an article record, you’ll be taken to a page that lists all the sources used in the article. Below each source is our “Find It” icon that links to our SFX service. For some sources on this list, though, there is both the “Find It” icon AND a link to the full text in HTML or PDF form. Here’s a screenshot of an example of that problem. The article where I took that screenshot from is:
Porter, Michael E. “Consumer Behavior, Retailer Power And Market Performance In Consumer Goods Industries.” Review Of Economics & Statistics 56.4 (1974): 419. Business Source Complete. Web. 21 Feb. 2014.
The full text links work fine and aren’t really a problem, but ideally, the “Find It” button shouldn’t also be showing if the full text is indeed available.
On Saturday, February 15, beginning at 10 pm and continuing for up to eight hours, all ProQuest databases will be offline for scheduled maintenance. Affected databases and services include:
This will not affect ebrary (it will be available during the maintenance work).