Neighborhood Faces Query: Washington Heights

When taking the 1 train to the 191st street stop, after taking the long elevator ride (longest elevator shaft of all the MTA stations) to St. Nicholas Avenue and walking out of the subway entrance, one of the first things to be seen is the video game store sandwiched between the Chinese takeout spot and sneaker store. Subway Game & Phone has existed in its location for more than a decade now, and running the store is Mike, who has been there since its founding. Recently, he shifted his business model towards focusing on phone/device repairs, and liquidated all of his video games.
I intend on interviewing him about running a business in Washington heights, and try to find out his reasoning for shifting his business model away from something he had been selling for so long. Along with this, I plan on asking him if he sees his location as an advantage or disadvantage for his business. I also want to interview the proprietors of neighboring businesses, to see if the opinions proposed by Mike are similar for them as well.