News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
I’m not sure what’s going on at Wolters Kluwer with their CCH IntelliConnect database but I’ve now had to update EZproxy settings twice in the past month to keep up with changes Wolters Kluwer has been making on their end. Remote access had once again been disrupted over the weekend; thanks to the help of librarians on the EZproxy mailing list, I’ve got our remote access working again.
If you see any problems with remote access with this or any other database, please let me or Mike know ASAP.
The problems we started having a few weeks ago with S&P NetAdvantage have been fixed. If you go to the databases page, you’ll see that the link to S&P NetAdvantage now goes to new platform (the one that is liberally branded as S&P Capital IQ).
If you find anything amiss in the database, please let me or Mike know.
On Wednesday, December 9, from 8:00 am – 8:30 am, the library catalog will be down for planned maintenance.
While we wait for S&P to figure out why our library (and other subscribing libraries, too) can’t access NetAdvantage on the new Capital IQ platform, we’ve rolled back our link to NetAdvantage so that it goes to the older interface. The content should be the same regardless of platform.
In the past week, we’ve been seeing different issues with S&P NetAdvantage. At the moment, if you click the link on our databases page for that database, you get instead S&P Capital IQ.
We’re working with S&P technical support to solve this problem ASAP.
Thanks to Harry for alerting me to this issue. If you have emailed yourself an article from Factiva, you’ll see that the article itself is not attached in the email, nor is the full text embedded in the body of the email. Instead, you get an email with a HTML attachment that you need to open. If you try to open that file attachment, it will open in your default browser and present you a page that looks like this:
If you click on the article title, you get taken to a Factiva page that asks for a login and that is essentially a dead end for us:
Here’s the solution to this problem:
Without any notice, Thomson switched us over to the new WestlawNext platform for their campus research product (that’s the one that offers both news and legal sources). The database is now working and accessible from a new URL. Now that the database is on the new platform, we’ve updated the listing on our databases page from “Westlaw Campus Research” to “WestlawNext Campus Research.”
Next week, I’ll do a blog post here comparing what we have in WestlawNext Campus Research to what we get in WestlawNext Patron Access (that’s the one that is limited to two simultaneous users and is only primary legal sources).
Database description
From the vendor’s FAQ page:
The World Bank eLibrary contains the full collection of all World Bank publications and research including:
- Books published since the 1990s
- All World Bank Economic Review (WBER) and World Bank Research Observer (WBRO) since 1996
- All Development Outreach issues
- All Policy Research Working Papers since 1995
Trial ends
27 November 2015
Access
On and off campus access.
Feedback
Please share with any faculty who might be interested and recommend they use the trial feedback form (also linked to on the Trials tab on the databases page)
Westlaw Campus Research is unavailable right now. It appears that they’ve migrated the database to a new URL (and a new platform) but didn’t notify us of that new address. We’ve sent a support ticket to the vendor and hope for a quick resolution (maybe a day or so).
WestlawNext is working but our license limits us to two simultaneous users.
UPDATE 29 October 2015 This database is now working again and has been renamed WestlawNext Campus Research.
We should be able to get into the e-reserves system again.