If you are off campus and try to use OneSearch to get to an ebook from MyiLibrary, you will run into a problem. Instead of getting our EZproxy login page (as you would for all off-campus access to e-resources) you get a MyiLibrary login page, which is of course impassable.
This problem only occurs if you are using OneSearch from off campus. You won’t see this problem if you:
- use the library catalog (the “Books” search on the home page) to search for the book from off or on campus
- are on campus while using OneSearch
Here’s a video I made to document this problem as part of the support ticket I just sent to the CUNY OLS Help Desk.
I’ll post an update here when the problem is resolved. In the meanwhile, if anyone needs to get to a specific title in MyiLibrary, they should use the Books search on the home page or launch MyiLibrary from the A-Z list of databases.