Tech Sharecase, 12 December 2010

Attendees
Stanton Biddle, Janey Chao, Arthur Downing, Jin Ma, Bob Makarowski, Rita Ormsby, Ryan Phillips, Kevin Wolf and Stella Varveris

This Tech Sharecase we focused on sharing of our comments, tips, tricks, complaints for using Microsoft Office 2010 products. The following is a list of the tips and tricks we covered:

  • To minimize the ribbon, you can either double-click any tab or click the caret (a.k.a. chevron) in the upper right-hand corner.
  • Pressing the Alt button will display hot keys for tabs or options within tabs.  One can navigate the ribbon with these hot keys and forgo using the mouse.
  • Office users can create sparklines within Excel using their spreadsheet data.
  • Users are able to customize the ribbon to add or subtract new tabs or items within tabs. In order to do this follow: File>Options>Customize Ribbon.
  • Conversion to PDF is standard in Microsoft Office applications under Save As. Users no longer need to purchase the Adobe PDF add-on.
  • In PowerPoint, we explored SmartArt (Under Insert and Illustrations). This is a convenient way to add smart looking graphical displays of information not previously available in previous Office versions.
  • The Quick Access tool bar above the tabs can also be modified to add or subtract different commands such as Print, Save, Open, Spell Check, et cetera–commonly used items.
  • Screenshots of open browser or other application windows can be captured straight from PowerPoint under Insert>Images>Screenshot. Microsoft refers to the screenshots as Screen Clippings.

Also discussed were how Baruch may roll out global settings for Microsoft Office. Some options that may be a possibility follow:

  • Standardize RSS Feeds with campus content
  • Listen to voicemail messages from within Outlook.
  • IM people through Outlook within the Baruch directory and outside public
  • Web conferencing, one-to-many
  • Voice over IP
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J. Walter Thompson’s 2001 Watch List

This breezy slide show from J. Walter Thompson suggests 100 things that will be notable tech and lifestyle developments in 2011.

JWT: 100 Things to Watch in 2011

View more presentations from JWTIntelligence.
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Open Source Tutorial Tools

The new LLRX has a short piece on open source tools for screen shots, screen casts and video editing.

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Student Demand for E-Textbook Formats

An instructor for a Winter session course has adopted a textbook that is also available from the publisher in several e-formats. I want to work with students in the course who are interested in using e-readers to learn from their experience so that we can design services to support wider adoption. I asked the 75 students who have already registered for the course the question below. So far, 54 students have responded:

I want my textbook to be (check all that apply):

1. An e-book loaded onto my iPad, SonyReader, Entourage Edge, or Kno. = 11 (20% of the respondents chose this format)

2. A PDF file that I would read on my computer or laptop. = 34 (63%)

3. An e-book loaded onto my Kindle. = 10 (19%)

4. A group of Web pages that I can access from my computer or laptop. = 27 (50%)

5. ONLY a printed, paper book. (Do not check this if you checked any of the above.) = 15 (28%)

I am disappointed that more than one-quarter of the respondents want no e-book option at all. The large number of responses in favor of PDF could indicate an interest in simply printing out out the book using the student printing allocation. I am pleased by the variety of formats that at least some students were willing to use. There is probably enough interest for us to work with the class. If that occurs I will share more information about the course and how the e-book will be used.

Update: Based on the responses to the survey the BCTC will run a test with this class to determine what technical support from us is needed for students to work with textbooks in these digital formats. We will also document their experience working with them. Today the students will receive a message from me indicating that on the first day of class they will get a code to access all the digital formats at no charge, including the ancillaries to the textbook. They will also be able to purchase a print copy of the textbook from the Baruch College bookstore or directly from the publisher at the list price.

Update: At the end of the Winter session we administered a survey to the 84 students who completed the course.  Here are the key findings:

  • One-third of the students opted to use only digital formats and reported not printing any pages from the textbook.
  • 55% of the students required no assistance with downloading and using the digital content.  The students who did require assistance rated the support from BCTC and publisher very highly.
  • Three-quarters of the students reported that this experience increased their interest in using an e-textbook in their other courses.   18% said that it  had no effect.  Several students reported that their interest decreased, but their answers to other questions indicates that they did not use the digital formats.
  • The average  number of formats used by students was 1.86 out of a possible 5 formats, including print. The highest number reported was 4.  Students used the formats for different purposes and different situations.  For example, PDF or Kindle when on a subway and or when Web access was not available.
  • Students liked: accessibility, convenience, ancillaries (flashcards, quizzes), not having to carry and risk losing a textbook, using chapters at a time, and helping the environment.
  • Students disliked: not being able to annotate, the absence of an active table of contents in one format, download time for PDF files, not being able to load onto a smartphone, and eye strain.
  • The free access to the digital files in this project contributed greatly to the positive experience.

Anticipated vs. Actual Use of Formats

Prior to the start of classes we measured interest among the students by polling them about their anticipated use of each format (see above, n=54).  We repeated that question in the exit survey (n=84) and the students’ reported use of formats is compared with their anticipated use below.

1. An e-book loaded onto my iPad, SonyReader, Entourage Edge, or Kno. = (20% anticipated vs. 5% actual)

2. A PDF file that I would read on my computer or laptop. = (63% anticipated vs. 66% actual)

3. An e-book loaded onto my Kindle. = (19% anticipated vs. 6% actual)

4. A group of Web pages that I can access from my computer or laptop. = (50% anticipated vs. 30% actual)

5. ONLY a printed, paper book. (Do not check this if you checked any of the above.) = (28% anticipated vs. 11% actual)

The publisher reported 32 downloads of the textbook in ePub format (38%) and 22 downloads of .mobi files (26%).

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Keeping Up with Wikileaks

If you’re trying to get a quick sense of the fast moving story of Wikileaks in the past week or so, this roundup of links to news stories and blog posts offers a great place to start.

Baio, Andy. “Wikileaks Cablegate Roundup.” Waxy.org. 3 Dec. 2010. Web. 3 Dec. 2010. [link]

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The Social Network and Our LIB Courses

In light of the great, informal conversation in Randy’s office today about using films in our credit courses, I thought I’d make a pitch for screening The Social Network and for a few interesting angles to employ when discussing the film in class. First, there is an interesting debate about intellectual property that can come out of the movie. Did Facebook founder Mark Zuckerberg actually “steal” anything from his colleagues at Harvard that he worked with early on? Were the lawsuits that embroiled Zuckerberg based on valid complaints? In a really interesting review of the movie, legal scholar Lawrence Lessig condemns the lawsuits between Zuckerberg and his Harvard colleagues who accused him of stealing their ideas:

Did he steal a trade secret? Absolutely not. Did he steal any other “property”? Absolutely not—the code for Facebook was his, and the “idea” of a social network is not a patent. It wasn’t justice that gave the twins $65 million; it was the fear of a random and inefficient system of law. That system is a tax on innovation and creativity. That tax is the real villain here, not the innovator it burdened.

In his review, Lessig then goes on to critique the movie for missing what he sees as the most important aspect of the story of Facebook’s phenomenal growth: Zuckerberg didn’t have to ask anyone’s permission to create this site on the web, which in less than 6 years has grown to have nearly half a billion users. Lessig argues that the creators of “The Social Network” seemed oblivious to the way that Facebook magnificently embodies the idea that the web has democratized innovation:

Because the platform of the Internet is open and free, or in the language of the day, because it is a “neutral network,” a billion Mark Zuckerbergs have the opportunity to invent for the platform. And though there are crucial partners who are essential to bring the product to market, the cost of proving viability on this platform has dropped dramatically.

As Lessig points out, those watching this movie should wonder how the network neutrality debates playing out right now might lead to changes on the internet that would make it much more difficult for a future Mark Zuckerberg to innovate on the web.

Lessig, Lawrence. “Sorkin vs. Zuckerberg.” The New Republic, 1 Oct. 2010. Web. 3 Dec. 2010. [link]

The Social Network – Official Site. 2010. Web. 3 Dec. 2010. [link]

Wu, Tim. “Network Neutrality  FAQ.” Tim Wu. N.d. Web. 3 Dec. 2010. [link]

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Tech Sharecase, 19 November 2010

Attendees
Stephen Francoeur, Ellen Kaufman, Jim Livornese, Ryan Phillips, Stella Varveris

Facebook Messages
We watched a video from Facebook about its forthcoming Messages service, which aims to integrate email, chat, and text messaging for Facebook users. We discussed how Google seems to be doing similar things with its Gmail service, which lets you chat and make VoIP calls in its interface as well as see text messages and voicemail messages from the Google Voice service. We also discussed whether we’d trust Facebook with all this personal communication.

RockMelt Browser
We looked at the new RockMelt Browser, which integrates tightly with Facebook and Twitter and watched this video explaining the browser’s functionality.

Firesheep
Firesheep is a worrisome new Firefox extension that makes it easy for people to hijack usernames/passwords people use as they login to various websites while on unencrypted wifi networks. What is alarming about this new packet sniffer software is that it is so easy to for the uninitiated to set up and run.

Web Conferencing Software
We talked about ooVoo and Adobe Connect as options for web conferencing. In addition to online learning uses, the software might also be useful for virtual office hours and for students working on group projects.

Interactive Pen Displays
We looked at a couple of companies (Wacom and Promax) that offer monitors that have built in tablets that allow you to write on the screen. These might be useful on instructor’s podiums (podia?)

Next Tech Sharecase

The next get together will be on Friday, December 10. Please come prepared to share any tips, tricks, or questions you have about Microsoft Office 2010. Don’t forget to check out the new BCTC page about Microsoft Office 2010, which offers tutorials, help sheets, and a form to sign up for training sessions.

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Tech Sharecase, 5 November 2010

Attendees
Frank Donnelly, Stephen Francoeur, Gerry Jiao, Ellen Kaufman, Jim Livornese, Rita Ormsby, Ryan Phillips, Stella Varveris, Michael Waldman, Kevin Wolff

Overview of Browser Wars
Today’s meetup focused on comparing different browsers. Prior to meeting, we sent out a survey to library staff about their browser preferences (you can still take the survey or just view the latest results).

Maxthon Browser
Ryan Phillips showed his favorite features in the Maxthon browser:

  • Features the ability to sync favorites to multiple locations and soon will sync browser settings and history as well
  • Allows customizable speed dial on your start page
  • Has dual rendering to optimize display for old and new web sites
  • Customizes your preferences for searching by mouse, open and closing new tabs, mouse trails et cetera
  • Includes Smart address bar that suggest links and results by viewed sites

One issue that we have to keep in mind when using browsers other than IE or Firefox is that they may not be supported by the college to work in various applications and services we have licenses for.

Opera Browser
Frank Donnelly demonstrated the aspects of the Opera browser that appeal to him:

  • Has built in AVG anti-virus and malware detectors that alert you to pages that may be security risks
  • Since the browser is less popular, it is less likely to be targeted by hackers
  • Speed dial when you open up new tabs
  • Turbo feature can speed up rendering of slow-to-load pages
  • Has a built in HTML validator
  • Has a recycle bin that lets you easily view a list of pages you recently closed in a tab
  • Works across many operating systems

It was noted, though, that not all pages render properly in Opera, including pages on the Census.gov site.

Spam
The discussion of viruses and malware prompted a quick discussion of the spam filtering technology we use at Baruch (Proofpoint) and the disparate amounts of daily spam caught on our behalf by the filter (some people get 30 spam messages caught a day, others get hundreds or more)

Chrome Browser
Stephen Francoeur showed his favorite features and extensions in Google Chrome:

  • Nearly as fast as Opera and much faster than Firefox and Internet Explorer (at the moment)
  • Speed dial feature is automatically populated as you surf; items added are the most visited pages; you can customize which items are on the speed dial
  • The Evernote extension lets you clip web pages into your Evernote account. When you search Google, the search results page from Google also includes search results from your Evernote account.
  • The Google Translate extension will recognize that a page is in a foreign language and offer to translate it for you.
  • The Chrome Notepad extension gives you a clipboard on the toolbar where you can save snippets of text; this content will get synchronized across multiple Google Chrome installations that you may have set up on different computers

Firefox Browser
Stephen Francoeur switches between Chrome and Firefox regularly. Firefox’s advantages are:

  • The Zotero add-on for citation management. It was recently announced that Zotero will eventually release a desktop client and extensions so Zotero can be used in Chrome, Safari, and Internet Explorer.
  • Web Developer add-on, which is great for any web design work.

Next Tech Sharecase
Today’s somewhat planned meetup was an experiment. It was agreed that we should try it again, though maybe not every meeting. The next Tech Sharecase will not feature any topics scheduled in advance; the one after that, though, will be a day for all us to share various Microsoft Office tricks.

Microsoft Office 2010
Jim Livornese showed us a bit of the help pages and tutorials that are now available on the BCTC pages to help the Baruch community get up to speed on Microsoft Office 2010.

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Tech Sharecase, 22 October 2010

Attendees
Stephen Francoeur, Ellen Kaufman, Chris Tutill, Stella Varveris, Mike Waldman, Kevin Wolff

WorldCat Local Search Interface for CUNY+
The Newman Library is in the process of becoming a member of the IDS Project, a program that got its start among the SUNYs as a way to rethink resource sharing, interlibrary loan, and collection development workflows. Among its initiatives is IDS Search, a service that runs member library catalogs in WorldCat Local. You can try out these catalog search overlays on this IDS page.

The search overlay connects to the WorldCat API, Google Books, and other web services to create a richer search experience than is offered in our Aleph catalog interface. The overlay also features spell check and “did you mean” functions. The catalogs that are up now are in pre-alpha state; some issues with the data are already apparent.

One major local issue is that there is a four-month lag between when we add a record for a newly ordered item in Aleph and when we upload it to WorldCat. We do this because by 4 months we have received 90% of the Coutts books we have ordered (as a reminder these come already processed and cataloged which is why it takes the books the time it does to reach us). We wouldn’t want to put records for books we don’t have in WorldCat. However, sometimes we get newly ordered items well in advance of the usual 4 month window, but there is no good way to upload these items as they come in. This means that the WorldCat data will not feature items that Aleph may correctly indicate we have received because they came in before the usual 4-month delivery/processing time. This applies mostly to books received from Coutts; any cataloging that is done locally is updated at time of cataloging.  Mike Waldman will be attending a meeting soon about IDS and will get back to us with more details on the project. Anyone interested in the project is welcome to attend as well.

Streaming Video
We talked about a new effort to stream videos from a Baruch server. The project allows us to embed a video player on a password-protected course-reserve page. Before we can make our own copy of a video to stream, we have to secure the license to do so, a process that can be complex. We also talked about UCLA’s decision this past spring to resume its practice of streaming of previously purchased videos without securing a license to do so.

Settings for Screecasting Software
We talked about using free and open-source software, CamStudio, for creating quick and dirty screencasts. At issue was what the ideal settings should be to ensure that when the files are uploaded to YouTube the picture is clear.
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Tech Sharecase, 8 October 2010

Attendees
Arthur Downing, Stephen Francoeur, Ellen Kaufman, Mike Waldman, Kevin Wolff

Barcode Scan Apps for Phones

We talked about a blog post from Boing Boing detailing how one used book dealer uses barcode scanning app on his phone to identify profitable items in thrift shops.

Copyright and Course Reserves
There was some discussion about recent decisions in the course reserves case at Georgia State in which three publishers alleged that the library had infringed copyright. We looked at the blog posts on the LibraryLaw Blog and the ARL Policy Notes blog about the case.

E-textbooks
We went over the business model that Flat World Knowledge offers in its e-textbook service. Relatedly, in future meetings of the Tech Sharecase, we hope to have more discussion of online learning objects that might supplement or replace altogether textbooks in certain classes.

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