Born and raised in Brooklyn, Ricky Kuang has always been interested in technology. He wasn’t only interested in the new games that people were playing with on their gameboys but technology like computers and security cameras. Young Kuang decided that one day he would open up a technology store.
His dream came true in early 2013 when he opened up Element Box in Brooklyn to provide computer services to the New York and surrounding areas. They also have a second store in the heart of Chinatown Manhattan.
“I’ve always had a passion for technology and I wanted to help people with their computer problems.” Said Kuang.
A simple general computer repair cost roughly $65 depending on the problem of your computer. Element Box strives to provide service to their customers in the neighborhood. Their goal is to provide in-depth professional services for their customers, which is something that Kuang believes big corporations lack.
“We understand that we can’t beat big corporations like Best buy or Apple, which is why we changed our industry.” Said Kuang. “We do not believe that the major businesses can provide professional services for businesses.”
Element Box now targets other small businesses by providing them with licensed CCTV/alarms and Point of Sale (POS) systems. They provide onsite services for the security industry.
“We do not believe that major businesses can provide professional services for small businesses.” Said Kuang. “They provide business to consumer only rather than business to business.”
Although Element Box’s clients are mostly other small businesses around the New York area, small time consumers can still go to their store for regular computer tune ups. If you can’t make it to their store in Bay Ridge, they are willing to come to you for a tune up.