Sometime overnight before Monday, January 23rd, we experienced a complete failure of the College voice mail system. Replacement hardware was installed, and the system was brought back online as of 11:30pm Tuesday, January 24th. Unfortunately, while mailbox information was able to be restored (mailbox names and passwords), we were unable to recover voice mails from our most recent backup.
As a result of this failure, we are taking extra steps to reduce the chance of data loss. We’ve added an additional redundant drive to the system, and will be reviewing backup procedures to ensure we can restore the system reliably. We’ve also upgraded to a newer version of the voice mail software.
We thank the community for their patience and apologize sincerely for any disruption.
