Access to Adobe Creative Cloud after October 30th

The University’s free student, faculty, and staff access to Adobe Creative Cloud ends on October 30, 2020.  

After October 30, the following Adobe Creative Cloud licensing will be in effect at Baruch: 

For students

Students who are enrolled in courses that require Adobe Creative Cloud use can continue to use the software without interruption.  If your course has been identified as requiring Adobe Creative Cloud, your entitlement through your CUNY Login will continue to work after October 30. 

 All other students can access Adobe Creative Cloud from the Baruch online labs located at The online labs can be accessed using your Baruch username and password.  
Creative Cloud entitlements for students will be revised on a per-semester basis. 

For faculty and staff:  

Faculty and staff currently who previously received an Adobe Creative Cloud account authenticated by your Baruch email and Baruch username can continue to use the software without interruption. 

If you are faculty or staff and need access to Adobe Creative Cloud you should contact the BCTC Helpdesk for further information. 

Dealing with PDF forms

One of the side effects of our remote work environment is a different understanding of how online documents and signatures work.

I personally have been living in the electronic document world for a while now–a standard workflow for me is receiving an electronic invoice, opening it in Acrobat (either Acrobat Pro or Reader) and signing it:

This usually works well. However, there are documents that faculty and staff need to sign that are PDF forms. PDF forms are specially formatted to allow users to enter data into specific form fields. For whatever reason Acrobat does not allow documents designed as PDF forms to be signed in Acrobat.

Fortunately, there is a simple workaround (at least on Windows, see below for the issue on a Mac): You can fill out the form in Acrobat (again, either Reader or Pro) and then “Print” the document, but print it to a PDF instead of a normal printer:

“Microsoft Print to PDF” is available on any computer with Microsoft Office installed. Users with Acrobat Pro may also see an “Adobe PDF” virtual printer in your printer list. Either will work.

When you print to PDF you will get a file dialog asking you to name the file to save. I recommend using a different name than the original form.

When you print the PDF you will get a new PDF with the form fields filled out that you then can use the “Sign” functionality in Acrobat Reader or Pro to sign normally, and then email or send the file to the appropriate offices. As always, remember that email cannot be used to send information (such as social security numbers, bank account information, etc.) classified as “Confidential” by the University’s Data Classification Standard. Offices who request such data will provide you another mechanism to share that data with them.

Unfortunately Adobe Acrobat on a Mac does not allow you to print to PDF, asking you to save the PDF instead, which will not make the document editable. We are exploring options for determining the best way to handle this. For now the option of printing to paper, signing the paper, and scanning the signed form back into a PDF is probably the best option (and I believe the option most commonly used when we were working on campus.)

Zoom Meeting Changes

Please be advised that as of September 27th, all Zoom meetings will either require a passcode or a waiting room. There are more details available at

Please note that according to the CUNY Zoom Security Protocol, all CUNY Zoom meetings should have a password as per CUNY policy. Having a password or a waiting room are two important ways to reduce the possibility of Zoombombing in your meeting.

How to Request and Use a Loaner MiFi Hotspot

T-Mobile Hotspot


Baruch College students who do not have Internet access at home may request to borrow one of the MiFi hotspots that the University has provided. The units use a T-mobile plan that is covered by the University.  There is no cost to students.  The loan period is the semester.

The supply is very limited.  Priority will be given to students based on financial need.

To submit a request

  1. Log into CUNYfirst and select the Technology Needs Request Form.
  2. Answer the questions about your Internet access and available technology.
  3. Respond “yes” to the question, “If you could borrow a device from your College for coursework, would you?”
  4. Select “Other” for the answer to the question “If yes, what kind?”
  5. Enter “hotspot”.
  6. Accept the loan agreement after reading it.
  7. Confirm your mailing address.
  8. Submit the form.

To Connect to Wi-Fi

The T-Mobile hotspot has been pre-configured and is ready to use. When you receive the device please do the following to start using it.

  1. Press and hold the Power button for 3 seconds to turn on device.
  2. Power LED light settings:
    a. Light off –power is off.
    b. Light on, solid – power is off, device is charging.
    c. Light on, blinking – power on, operating normally.
  3. When the device is on, press the Power button quickly to go through device menu and information. This will toggle the display to show Home screen, data usage, Wi-Fi name, Wi-Fi password, Web Admin URL, and back to Home screen.
  4. You will need the Wi-Fi name and Wi-Fi password to connect to the hotspot.
  5. On the device you want to connect to the Hotspot; find the Wi-Fi name (FranklinT9####). Click connect and enter the Wi-Fi password from your hotspot display.

To Change the Password

  1. Connect your Wi-Fi-capable device to the T9 Wi-Fi.
  2. Open a web browser and navigate to http://mobile.hotspot or
  3. Click Settings in the navigation area.
  4. Select the Wi-Fi Settings tab.
  5. Change the password that appears in the Password field.


How Baruch College Students Can Request to Borrow Equipment

Baruch College’s equipment loan program provides students with Chromebooks, iPads, laptops, and other devices that support online learning.   At this time the equipment is being mailed to requesters.  There is no cost to borrow equipment and the loan period is for the semester. 

To Submit a Request:

  1. Log into CUNYFirst.
  2. On the CUNYfirst entry screen look for the section headed “Tell Us Your Tech Needs”.
  3. Click on the link to the “CUNY Technology Needs Form.”
  4. When the Survey Portal appears click on “Tell Us Your Tech Needs”.
  5. Answer the questions and submit the form.

Here is a video of the request process.

What Happens After You Submit the Request?

The technology loan staff review the request to make sure that the item is in stock.  If there is a problem with the request, you will be notified by email.  Otherwise, the information you submitted on the form will be used to produce the shipping label to get the device to you via UPS.  Shipments are done twice per week.  As soon as the item is ready to be shipped, you will receive an email message that will provide the information you need to track the delivery.  If you do not hear anything in a few days, it means that you submitted the request just after a shipment batch was prepared.  Your device will be included in the next shipment batch.  Please do not resubmit a request, because a duplicate order will cause a delay in shipping the item in the original request.


Remote Access to our Student Computer Lab

Baruch students can now remotely access the software on the computers in the main student lab (Kaplan Center) using BCTC’s new Online Labs application (

This is especially helpful for students who are working with devices that cannot support the installation of software that is required for their courses.

This remote access service is designed for the use of software that is installed on the lab computers.  It should not be used for software that is delivered via the CUNY Virtual Desktop (  SPSS, SAS, ArcGIS, Mathematica, Maplesoft and Matlab).  Also, it should not be used for access to Adobe Creative Cloud in classes that require its use.

Access is limited to Baruch students.  Faculty and staff should continue to use VPN to access the software on office computers.

Arthur Downing
Vice President for Information Services and Dean of the Library

What account do I use?

At this time there are several accounts you might use at Baruch to access College and University resources. For more information on the different types of accounts, we have another blog post that describes what they are and how to access them. This page will tell you which account you use for which service.

ServiceCUNY LoginBaruchmailBaruch Username
CUNY OffersX
Student emailX
Office apps (students)X
Office 365 (faculty/staff)X
Campus computersX
Online LabsX
VPN (faculty/staff)X
Digital Measures (faculty)X
Interfolio (faculty)X
CUNYfirst MyInfoX
EAB (coming soon)
Adobe Creative Cloud (students)X
Adobe Creative Cloud (eligible faculty/staff, use Baruch email address as login with Baruch password)X
Library Catalog/accountX
Library online databasesX
Bearcat PortalX
Campus Wi-Fi (“baruch”)X

How to log in to Zoom

NOTE: CUNY has licensed Zoom for the entire University, and many schools are now using their CUNY Login to access Zoom.  Since Baruch independently licensed Zoom back in March, we are still using the Baruch username and password for access to Zoom.  We will be moving to CUNY Login but need to plan the migration of accounts and content before that happens.  For now please use your Baruch username and password to access Zoom.

Many Zoom meetings will require you to log in to your Baruch account to access the meetings  This is for security reasons–by requiring authentication we can both restrict sessions to members of the Baruch community, and be more able to track users if they disrupt a session.

You can see instructions on how to log in at

All faculty, staff and students are eligible for a Zoom account and in fact will have one automatically set up the first time they log in via SSO.  BCTC doesn’t need to do anything to set up your Zoom account, you can just log in.

If you’re a student, you may not know your username or password.  You can look at instructions on how to claim your account at  If you have previously claimed your account and do not remember your password, you can try to reset it at  If you don’t remember (or have not set) your challenge questions you will need to email the Helpdesk.

Here’s what you will see when you go to


Screen when you go to

If you click “Sign in” you will see the Baruch College login screen:

Login screen for Baruch College

This is where you type your Baruch username and password.  Once you do you’ll be in the Zoom web interface.

To log in from the desktop client, you select the “Sign in with SSO” option on the login screen:

Zoom desktop login screen

After which you will be asked to type in your organization name, which is “baruch”:

SSO Sign In organization enry

Your default browser will then open and you’ll be directed to the sign in page again:

Login screen for Baruch College

You will type in your username and password and will be directed back to Zoom.  In some cases your browser may ask if it can open the Zoom app.  Allow it to and the desktop Zoom client will open with you logged in.

Once again, the URL to get access to Zoom via your Baruch account is: