New and returning students frequently have challenges connecting to WiFi at the start of the semester. BCTC identified a timing issue that was affecting the ability of students to connect with their Baruch username and password; we have adjusted the parameters on the WiFi network and we believe we have improved that situation.
If you do not know your Baruch username and password, you can reset it at https://mypassword.baruch.cuny.edu/ if you have previously set your password recovery items there; you can also contact the BCTC Helpdesk who can assist in resetting the password.
It is impossible for BCTC to test for connectivity for every device and every combination of operating system, network drivers, etc. If you know you have the correct password and still are not connecting reliably you should make sure you’re running the most recent version of whatever operating system you have, and if there are separate network drivers available for your device you can upbrade those as well. BCTC can assist if necessary as well.